Every order packaged up with love and good vibes!
DOMESTIC ORDERS: For orders shipping to an address within the United States, we offer free shipping on any purchase $50 and over. Purchases under $50 will ship for a flat rate of $7.
All domestic orders regardless of order $ amount are shipped via USPS Priority Mail. We try our best to get all orders submitted before 4PM EST Monday through Saturday shipped out same day. Please take into account holidays. On occasion, there may be a one-business-day delay in shipping, especially during big sales.
Orders submitted after 4PM EST Monday - Saturday will be shipped the following business day. Depending where you live in the US, you will get your package within 1-3 days from the date it was shipped. As soon as your order ships, you will receive a shipping confirmation email with tracking information for your package. You should also receive an update when your order is out for delivery and when it has been delivered.
CANADIAN ORDERS: All orders will be processed and shipped within 2 business days of order via USPS International First Class. Orders under $300 have a flat rate fee of $15; orders $300+ ship free! This shipping method normally takes an estimated 6-15 business days to arrive, sometimes sooner depending on the location, sometimes a few days later. Basic tracking is included with all Canadian orders.
INTERNATIONAL ORDERS: Black Salt ships worldwide. All items are shipped within two business days of order submission (please take into account US holidays; we do not ship international orders on weekends). USPS First Class International is our international shipping method for a flat rate of $18 for orders under $300, and FREE for orders $300+. First Class International generally takes 6 - 21 business days. Depending on the customer’s country’s customs department, shipping methods may take longer than the expected delivery range given.
Basic tracking is included for most countries with this shipping method; however, it may not available for some countries. Tracking is not guaranteed. For certain countries, tracking does not update once it leaves the United States. This isn't a glitch or cause for worry - your package is still on the way; it just depends on the receiving country if your tracking gets updated after it leaves the US. Please also note that USPS may change the option to track First Class International packages at any time; we will try to update our page as guidelines change.
CUSTOMS, DUTIES, TAXES: All customs duties, taxes, or fees are the sole responsibility of the customer. Black Salt is required to accurately declare the value of all international orders on customs forms. Sometimes customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office.