Every order packaged up with love and good vibes!
For orders shipping to an address within the United States, we offer free shipping on any purchase $50 and over. Purchases under $50 will ship for a flat rate of $7.
- WHEN WILL MY ORDER SHIP? All domestic orders are shipped via USPS Priority Mail and shipped within 1 business day of order placement, often same day if ordered before 4PM EST. Weekend orders will be shipped on Monday (sometimes Saturday if we get ahead of ourselves!) Please take into account holidays. On occasion, there may be a one-business-day delay in shipping, especially during big sales.
- WHEN WILL MY ORDER BE DELIVERED? Depending where you live in the US, you will get your package within 1-3 days from the date it was shipped. As soon as your order ships, you will receive a shipping confirmation email with tracking information for your package. You also receive an update when your order is out for delivery and when it has been delivered.
We are not responsible for lost packages.
We ship via USPS International First Class. Orders under $300 have a flat rate fee of $13; orders $300+ ship free!
- WHEN WILL MY ORDER SHIP? All orders will be processed and shipped within 2 business days. Please take into account US holidays. We do not ship international orders over the weekend.
- WHEN WILL MY ORDER BE DELIVERED? USPS International First Class shipping method typically takes an estimated 6-15 business days to arrive, sometimes sooner depending on the location. Basic tracking is included with all Canadian orders.
Black Salt ships worldwide. USPS First Class International is our international shipping method for a flat rate of $16 for orders under $300, and FREE for orders $300+.
- WHEN WILL MY ORDER SHIP? All international orders will be processed and shipped within 2 business days. Please take into account US holidays. We do not ship international orders over the weekend.
- WHEN WILL MY ORDER BE DELIVERED? USPS International First Class shipping method typically takes an estimated 6-15 business days to arrive. Depending on your country’s customs department, shipping methods may take longer than the expected delivery range given. This is beyond our control.
- TRACKING? Basic tracking is included for most countries with this shipping method; however, it may not available for some countries. Tracking is NOT guaranteed. For certain countries, tracking does not update once it leaves the United States. This isn't a glitch or cause for worry - your package is still on the way; it just depends on the receiving country if your tracking gets updated after it leaves the US. Please also note that USPS may change the option to track First Class International packages at any time; we will try to update our page as guidelines change.
- CUSTOMS, DUTIES, TAXES: All customs duties, taxes, or fees are the sole responsibility of the customer. Black Salt is required to accurately declare the value of all international orders on customs forms. Sometimes customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office.
PLEASE NOTE: We are not responsible for lost packages. If your package gets returned to us due to duties/customs not paid or item not claimed, etc, we will contact you. To attempt to ship again, you will be charged another international shipping fee. Original shipping fees will not be refunded.