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COVID-19 UPDATE: DOMESTIC ORDERS:
Please expect delays in delivery on all US orders at this time.  If your tracking says "Arriving Late,"  this is totally normal right now, and your Priority Mail package may take up to or longer than 1 week to arrive. This is unfortunately out of our control.  Just please expect delays and be patient! 

COVID-19 UPDATE: INTERNATIONAL ORDERS
Massive delays are occuring during the pandemic, often with no updates on tracking and major delays, sometimes up to or longer than 2 months, and many countries have closed borders which can cause even more delays. At this time we STRONGLY discourage international shopping.  Order at your own risk.  We are not responsible for any lost packages or delays.  Until further notice, all International/Canada orders will be final sale (no exchanges or returns for store credit will be accepted)   Black Salt is shipping international orders twice a week to limit social interaction so please expect a slight delay with your shipping confirmation. 
UPDATE: As of October 16th, Black Salt has temporarily stopped shipping to all countries except those located in North America (Canada/Mexico) due to extremely long delays occuring
 
Click: HERE for more info on our COVID-19 update
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DOMESTIC ORDERS:
U.S. orders over $65 ship USPS Priority FREE.
Orders Under $65 ship USPS Priority for a flat rate fee of $8. 
Signature Confirmation can be added for an additional $5 on orders over $65, or for $11 on orders under $65.
Please note price is subject to change whenever USPS raises their rates.
All domestic orders are shipped via USPS Priority Mail and shipped within 2 business days of order placement; Black Salt does not process orders on the weekends or holidays. 
 Please allow 24-48 hours for your tracking to update. Depending where you live in the US, you will get your package within 1-3 business days from the date it was shipped. (Exception during COVID-19, see above notice)
There may be a 2-business-day delay in shipping during big sales.  
 
 
INTERNATIONAL ORDERS: 
International-based orders ship USPS First Class International.
Orders $0 - $70:  $15 flat rate
Orders $70.01 - $145: $25 flat rate
Orders $145.01 - $399.99: $35 flat rate
Orders $400 - up: $45 flat rate
Please note price is subject to change whenever USPS raises their rates
All shipping addresses must be typed in English at checkout. We cannot ship items to you if your address is typed in another language, per USPS.

Black Salt ships *almost* worldwide.  
All international orders will be processed and shipped within 3 business days, excluding weekends and holidays. (Ie, if you order on a Friday, expect the order to ship by the following Wednesday)  This method typically takes 6-15 business days to arrive, but depending on your country’s customs department, shipping methods may take longer than the expected delivery range given, sometimes up to 30 days or more. Customer is responsible for all customs fees.  Basic tracking is included for most countries with this shipping method.  Full tracking is not guaranteed.

NOTE:
International buyers: Order at your own risk. We are not responsible for missing/lost packages. Some international packages have tracking only up until it leaves the United States. We have no control over this. We totally understand that shipping costs are expensive, but we do not set the prices - USPS does.
 

CUSTOMS, DUTIES, TAXES:
 
All customs duties, taxes, or fees are the sole responsibility of the customer.  Black Salt is required by law to accurately declare the value of all international orders on customs forms.  We will not mark the value of an item lower as it is against the law. Sometimes customs delays do occur.  The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office.​  We have no control over the fees you may need to pay to collect your item.  Please take into consideration you may have to pay customs fees when ordering internationally. 

UNCLAIMED PACKAGES:
 
If your package gets returned to us due to duties/customs not paid or item not claimed, etc, we will contact you.  To attempt to ship again, you will be charged another international shipping fee of $18.50.  Original shipping fees can not be refunded under any circumstance. If we do not receive a response, we will deduct a 20% restocking fee from the return.

MISSING/STOLE PACKAGES:
 
 We are not responsible for lost packages and cannot reimburse orders that were misdelivered by the post office or stolen from a property.  Please make sure you have your package sent to a secure address.  Thank you for understanding.  If you have a package that was marked as delivered but was not received, please contact your local post office.

ORDERS SHIPPED TO INCORRECT ADDRESS
We always ship orders to the shipping address customers enter at checkout.  If you enter an incorrect shipping address and the package has already been shipped by us, we are no longer able to change the shipping address, so please make sure you're entering in your address correctly!  Package Intercept by USPS can be used to change the delivery address once a package has shipped.   Please note there is a fee charged by USPS for this service.  Black Salt cannot intercept packages; it is the sole responsibility of the customer to do so.

VACATION MODE: 
Very rarely, Black Salt will be away on a quick vacation, which may cause some extended shipping delays as it is a one-woman-run business.  This will always be noted at the top of our website, of course! 

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