Items from international orders can only be sent back for store credit. No exchanges are offered.
We are happy to hold an item for you until your item is returned back to us. For us to hold an item for you, the tracking number for your return must be emailed to us as proof of shipment. Once your item has been returned to us, you can purchase that item with your store credit.
All other guidelines above apply to international orders.
Please contact us at email@example.com within 21 days of original delivery date with your inquiry. You must contact us first before sending your item back.
Original and return shipping costs are not refundable. Any customs, duties, and taxes paid are also not refundable. We highly recommend shipping your order with tracking as we cannot be held responsible for lost packages.